Support

Puffer Bounce Support

Use this page when you need help with purchases, permissions, local records, or bug reporting for Puffer Bounce.

Report an Issue Privacy Home

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Before You Report an Issue

Include your device model, iOS version, app version, and what you expected to happen.
List the exact steps that led to the problem and whether it happens every time.
Attach a screenshot or short recording whenever that makes the issue easier to understand.

Purchases and Restore

Flight Pass is a non-consumable unlock handled by Apple through the App Store.
If you already purchased Flight Pass, open the unlock screen in the app and choose Restore Purchases.
After you purchase Flight Pass, pause ads no longer appear.

Permissions

Location access is only requested for Dynamic Sky. If you deny it, the app falls back to time-zone-based sky calculations.
If a permission prompt was dismissed earlier, you can review it later in the iOS Settings app.
If ad privacy choices are required in your region, open Settings > Support & Feedback > Privacy Choices in the app to review or update them later.

Scores and Local Progress

Current settings, local records, and recovery data are stored on your device so the app can resume your experience.
If you switch devices or delete the app, local-only records may not transfer unless Apple services provide their own sync.

Game Center

Leaderboards need a signed-in Apple account with Game Center available on the device.
If Game Center is unavailable, the app still keeps on-device results and core gameplay works normally.